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  • Writer's pictureMarcus Antoine

Enjoy a Hassle-free Car Rental Experience in Vieux Fort, St. Lucia.

The convenience of having your rental vehicle waiting and ready upon your arrival at the Hewanorra International Airport or having the option to have it delivered to you anywhere in the Vieux Fort area just makes the transition into St. Lucia a lot smoother. We provide quality service and take steps to guarantee a hassle-free experience.

Step 1

From the booking stage, our 24/7 customer support agent will guide you into making your reservation and assist you in getting a car rental that works for you. The agent will respond to any questions you may have promptly, usually within the hour, and will contact you via email or WhatsApp days before your scheduled date to confirm that everything is in order.

Please note: You must respond to this message, especially if your booking was made months in advance.

Step 2

Hewanorra International Airport rental pick up

Our friendly representative will track your flight (with the flight information you will provide in the booking stage) for any change in arrival time, be it delays or an earlier arrival, to ensure that you are on time. We handle this aspect, so you don’t have to worry about whether we will be there when you land. If your flight is delayed until the next day, we can assure you that we will be there when you land, no matter the time.

You will spot the agent when you exit the airport's arrivals lounge. The agent will be waiting with the company sign held up for you to identify them. When you have met with our representative, they will walk you to the parking lot where your vehicle will be waiting.

If you require any advice on places to visit, whether, for dining or adventure, you can benefit from the opportunity to ask our reps, as they are very knowledgeable in these areas.

Hotel/ Villa delivery in Vieux Fort

If the vehicle is scheduled to be delivered to your hotel, the rep will go to reception and provide the hotel receptionist with your name and room number if we cannot reach you via mail or phone. Similarly, if the rep is to deliver the rental car to your villa/ Airbnb accommodation in the Vieux Fort area, the agent will be there at the time specified in your booking.

Step 3

The rep will go through the contract with you and walk around the vehicle to make a note of all cosmetic imperfections on the interior and exterior of the rental car. After the vehicle's condition has been verified, the contract is signed, permits are written out (if necessary), and payment is made. This takes less than 15 minutes.

Step 4

Hewanorra International Airport rental drop off

The rep will meet you in the airport parking lot at the end of your rental period, where you will drop off the vehicle. He/she will go around the car with you once more to check out the interior and exterior. This is to ensure that the vehicle was given in the same condition that it was received. The gas levels will be checked, and you will be on your way!

Hotel/ Villa pickup in Vieux Fort

The rep will meet you at your accommodation for the time specified in the contract and booking. He/she will verify the vehicle's condition and gas levels and bid you goodbye.

Every step of the car rental process is made easy. We ensure that our representatives are trained to deliver the best service because this is what our clients deserve. We go above and beyond to ensure that our clients are comfortable and happy. Booking a vacation is taxing enough without the added difficulty of making reservations for a car rental with a lengthy and complicated booking process.

We at Islander Cars aim to provide you with more than just a reliable rental car and a hassle-free experience. We aim to add value to your vacation by making it as memorable and easygoing as possible. After all, a car rental isn’t simply about the car; it’s also about the service given to your rental vehicle. This is what makes the difference, and this is what we are continuously striving to perfect.

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